Shipping policy

What countries does The House of Foxy deliver to?

The House of Foxy delivers internationally. You can find the list of available locations through the “Country” menu at check-out.
For any additional questions, feel free to contact our Customer Service Team at customer@the-houseoffoxy.com.

Is the delivery of my order free?

The House of Foxy offers Free standard delivery on all orders.
_{*Please note: Shipping costs are exclusive of any import tax or customs duties which may apply upon delivery. For more information see below.}

Do I need to pay customs fees?

Regulations for import duties and taxes applied to international purchases vary from country to country. Our prices and shipping costs are exclusive of these charges. The House of Foxy does not cover any customs duties, taxes or fees which may be applied to your order by your local government and be payable upon delivery.
_{*Note, if you fail to retrieve your package from customs and the package is returned to sender, we will cancel your order and shipping will not be refunded.
**The original shipping cost that was included in the price will be deducted from your return.}

What is the delivery time for my order?

European countries: 3 to 5 business days
International Counties: 5 to 7 business days
_{*Note, delays may be caused by delays in payment authorizations, product availability or customs delays. Please ensure your delivery address is attended during business hours to ensure you can accept delivery of your package.}